Activity 8: Establishing Requirements

 

PART I: IDENTIFYING USER REQUIREMENTS

• Interviews: Spoke with friends and family in the Philippines about their ticket booking experiences.
• Observation: Watched friends and family in the Philippines using ticket booking websites and apps.
• Study: Analyzed popular ticket booking websites in the Philippines, such as SM Tickets, Cebu Pacific Air etc. 

PART II: PERSONA, SCENARIO AND GOAL

Booking Websites

PART III: REQUIREMENTS ANALYSIS FOR AN INTERACTIVE TICKET BOOKING PRODUCT

PART IV: THE 7 PRODUCT DIMENSIONS

References:

• https://www.cebupacificair.com/en-PH/pages/about/our-story
• https://newsroom.airasia.com/about-us#gsc.tab=0
• https://smtickets.com/about