Activity 8: Establishing Requirements

 

PART I: IDENTIFYING USER REQUIREMENTS

  • Interviews: Spoke with friends and family in the Philippines about their ticket booking experiences.
  • Observation: Watched friends and family in the Philippines using ticket booking websites and apps.
  • Study: Analyzed popular ticket booking websites in the Philippines, such as SM Tickets, Cebu Pacific Air etc. 

PART II: PERSONA, SCENARIO AND GOAL


Booking Websites


PART III: REQUIREMENTS ANALYSIS FOR AN INTERACTIVE TICKET BOOKING PRODUCT



PART IV: THE 7 PRODUCT DIMENSIONS



References:
  • https://www.cebupacificair.com/en-PH/pages/about/our-story
  • https://newsroom.airasia.com/about-us#gsc.tab=0
  • https://smtickets.com/about

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