Sereniteam: Exploring the Human-Computer Interface

  PART I: IDENTIFYING USER REQUIREMENTS Interviews: Spoke with friends and family in the Philippines about their ticket booking experiences. Observation: Watched friends and family in the Philippines using ticket booking websites and apps. Study: Analyzed popular ticket booking websites in the Philippines, such as SM Tickets, Cebu Pacific Air etc.  PART II: PERSONA, SCENARIO AND GOAL Booking Websites PART III: REQUIREMENTS ANALYSIS FOR AN INTERACTIVE TICKET BOOKING PRODUCT PART IV: THE 7 PRODUCT DIMENSIONS References: https://www.cebupacificair.com/en-PH/pages/about/our-story https://newsroom.airasia.com/about-us#gsc.tab=0 https://smtickets.com/about

Overview of Data Collection Method Objective : To gather user feedback on Netflix usage, identify common issues, gauge satisfaction with the interface, and gather interest in potential new features. Format : Online survey with a mix of multiple-choice and open-ended questions. Target Audience : Netflix users across various age groups and genders. Questions : Designed to capture both qualitative and quantitative data. Platform : The survey was distributed online using a survey tool (Google Forms). Qualitative Data Sex at birth (Male, Female) Issues encountered while using Netflix (open-ended responses) Additional comments or suggestions Quantitative Data Age group Frequency of Netflix usage Frequency of issues Satisfaction with the Netflix interface Interest in Watch Together mode Ease of setting up Watch Together mode Usefulness of IMDb ratings/reviews Frequency of using personalized playlists Usefulness of artist profiles PRE-SURVEY QUESTIONNAIRE POST-SURVEY QUESTIONNAIRE 1. The major...